Orders are processed strictly in the order they are received. If you require your order urgently please email us to discuss any urgent shipping options which may be available and costs.
Orders received after 12 noon on Fridays will be processed the following week.
We aim to process orders within 3 days of receiving them but at busy times cannot guarantee this will be the case.
When you place a pre-order with us, this means you have paid for your items ahead of them being in stock in order to reserve them. This guarantees you will receive them as soon as stocks are available. If you order in-stock items at the same time as pre-order items, unless you specifically request it, we will hold your in-stock items until the pre-order items arrive and ship your entire order in one parcel.
Ways to Order
(1) You can go via the traditional route of shopping online at our shop by selecting your items, placing them in your basket, checking out and paying via the PayPal payments page, either using your PayPal account if you have one, or as a guest using a credit or debit card;
(2) You can email us with details of what you would like to order and we will be happy to issue you with a PayPal invoice for the goods which you can then pay using an existing PayPal account or as a guest using a credit or debit card. Once payment is received your items will be shipped at the earliest opportunity;
(3) You can leave a telephone message with your order requirements and we will endeavour to call you back to confirm your order and take payment over the 'phone.
All of our payments are currently processed externally through PayPal for your security and convenience. We do not hold any of your financial information on this site.
PayPal occasionally holds back a payment while they conduct various transaction checks. This process usually takes up to 4 days to complete and we will not be able to process your order until they have concluded their checks and released your payment. We endeavour to keep you informed if this scenario occurs with an order you place with us.
We are sorry but we are unable to accept cheques or Postal Orders.